FAQ


What is Beach Bytes?

Beach Bytes is a mobile and web application that allows you to order food straight to the beach! Our website allows you to place an order to many of your Ocean City favorite restaurants and track your order in real time right from your beach blanket. Beach Bytes provides a quick and easy alternative to having to leave the comfort of the beach and juggle food in your hands as you carry it back to your blanket.

How do I order?

Ordering from Beach Bytes is a simple as going to our website, selecting the restaurant you would like to receive food from and it’s all in the bag from there. If you are having trouble with our site, please visit our contact us page and we will get back to you ASAP.

What happens after I submit an order?

After an order is submitted, the order information is processed and received by the selected restaurant. From there, the order is prepared and then picked up by a Beach Bytes driver who will then notify you when your order is on the way and can be tracked in real time!

Can you stop the texting?

Yes, of course! Just reply to a confirmation with the word STOP.

What if I don’t receive an order confirmation email?

Check your spam folder, make sure your email account isn’t acting weird, and, if all else fails, reach out to us on our Contact Us page.

How do I change or cancel an order after I’ve placed it?

Orders placed through Beach Bytes are non-refundable. However, If you are experiencing an issue with our application or if there was a mistake in an order, please contact us immediately as we may be able to adjust the order before it has been received by the restaurant.

Who do I call to check on the status of my order?

With the advantage of Beach Bytes unique software, customers are updated through text or email when their order has been received, on it’s way, and when the driver is at the selected delivery location.

Something is wrong with my food. What do I do?

Of course, you can reach out to our Customer Care Team on our Contact Us page. We’re around 24/7 to fix these things. Quality is what we strive for. If you need assistance for any issues you may encounter, you can always call us at 609.840.7804

So, what does it cost to use Beach Bytes?

Beach Bytes has a delivery fee of $7.50. If you are outside of our $5 delivery zone, the delivery fee may be higher please see our graph to view the zones and the fees for those zones.

How are the menu prices determined?

The restaurants we work with are contractually obligated to match the prices they have set on their menus. If you see any discrepancies, please reach out to us on our Contact Us page and we’ll talk to the restaurant and resolve the issue.